Cancellation And Refund Policy

All cancellations must be made in writing and acknowledged by INDOCHI TOURISM

A 10% handling fee will be charged for any cancellations made prior 30 days or more to your arrival unless there are any charges or prepayments due according to the policies of hotels, airlines, cruises and other contractors of INDOCHI TOURISM.

Cancellation Policy

More than 30 days before departure day: 10% of total price.

Between 30 and 21 days before departure day: 25% of total tour price.

Between 20 and 8 days before departure day: 50% of total tour price.

Less than 7 days before departure day: 75% of total tour price.

Depending on destination, airlines, hotels and cruise operator cancellation policies, the above cancellation policy is subject to change.


Infant (0 – under 2 years old): Free of charges.

Depend on the tour type so please contact our support team to get the quote for your children (From 2 – under 12 years old).


Please contact us by email at to report any violations of these Terms of Service or to pose any questions regarding this Terms of Use or the Service.

Clients Support Team – Indochi Tourism Limited

United States United States: +1 4242 5305 45. Email:

United Kingdom United Kingdom: +44 2032 3958 45. Email:

Australia Australia: +61 2809 1 5845. Email:

Hong Kong Hong Kong: +852 8191 5845. Email:

Vietnam Vietnam: +84 8 68023595. Email: